Toyota Corolla Cross and Mirai Models Undergo Customer Service Exercise for Camera Defects
Toyota Corolla Cross and Mirai Models Undergo Customer Service Exercise for Camera Defects
Are you experiencing any warning signs in your Toyota vehicle?
A recent customer service exercise is taking place in Australia for the Toyota Corolla Cross SUV and Mirai sedan. The exercise is addressing front- and rear-view camera defects that affect a total of 378 vehicles. Let’s take a closer look at the issue and what owners need to know.
Toyota has identified a problem with the front- and rear-view cameras in the Corolla Cross SUV and Mirai sedan models. These cameras, which capture and display images of the areas in front of and behind the vehicle, may experience defects due to insufficient laser welding of the camera case during a specific production period.
The lack of proper laser welding can lead to a separation of the camera case when exposed to external stress over time. This separation allows water to leak into the camera, potentially causing a short circuit and rendering the camera unable to display images of the surrounding areas.
Owners of the affected vehicles will notice certain signs if the camera defect occurs. Dashboard warning lights will illuminate, audible chimes will sound, and messages will appear on the instrument panel, alerting the driver to the issue.
To address this issue, Toyota is conducting a customer service exercise for the affected vehicles. Owners can contact their preferred Toyota dealership to arrange an inspection of the camera’s serial number. This inspection process typically takes about 60 to 90 minutes to complete.
If the inspection reveals that a replacement is necessary, the process of installing a new camera will take approximately one to 3.5 hours. The duration may vary depending on the specific model and the dealer’s work schedule.
For any additional questions or concerns, owners can reach out to the Toyota Service Campaign Helpline by calling 1800 987 366.
- 378 Toyota Corolla Cross and Mirai vehicles are affected by front- and rear-view camera defects.
- Insufficient laser welding of the camera case may cause water to leak into the camera, resulting in a short circuit and the inability to display images.
- Affected vehicle owners will experience dashboard warning lights, audible chimes, and messages on the instrument panel.
- Owners can contact their Toyota dealership for an inspection and potential replacement of the camera.
- The inspection process takes approximately 60 to 90 minutes, while the replacement process may take one to 3.5 hours depending on the model and dealer’s schedule.
- For further questions, owners can contact the Toyota Service Campaign Helpline.
If you own a Toyota Corolla Cross SUV or Mirai sedan, it’s important to be aware of the ongoing customer service exercise addressing front- and rear-view camera defects. Contact your local Toyota dealership to schedule an inspection and potential replacement of the camera to ensure the safe and reliable operation of your vehicle. Remember, safety should always be a top priority on the road.
